Returns & Exchanges

At PlaytexBaby, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn and unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached, and affix the return shipping label to the outside of the box.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.